Senior Environment Engineer

5 days ago


Melbourne, Victoria, Australia Exact IT Consulting Full time
About the Role

We are seeking a highly skilled Senior Environment Engineer to join our team. As a key member of our environment management team, you will be responsible for providing expert technical and configuration support within the Non-Production domain across Customer and Technology.

Key Responsibilities
  • Support non-production environments, performing root cause analysis and defect remediation, maintenance, and configuration.
  • Contribute to the development and execution of the Environment Management & Governance strategy for the Tolling and Customer (GLIDe) Platform.
  • Design and implement processes to ensure all environments are built and managed to the highest quality, while being used by projects or programs or for platform maintenance and support.
  • Manage and maintain cloud-based and on-premises environments to ensure optimal performance, security, and availability to enable efficient change delivery.
  • Escalate environment incidents and problems.
  • Establish and embed continuous improvement practices and feedback loops to capture and share learnings across other Customer Platform teams.
  • Participate in the management of strategic vendor relationships and ensure compliance with agreed service levels.
  • Develop a strong working relationship with business, customer, and technology stakeholders to ensure a customer-obsessed approach and deep understanding of strategic goals and operational pain points.
Requirements
  • Reliable, insights-driven, self-motivated, and able to handle the challenges of a varied role in a dynamic organization.
  • Strong history of team/customer engagement and staff motivation.
  • A strong desire to learn with an ability to seek out and accept new challenges.
  • Excellent interpersonal skills (written and verbal) with the ability to deal effectively with both internal and external personnel at all levels.
  • Tertiary qualifications in systems engineering, computer science, or related technical discipline.
  • Proven experience in Information Technology with AWS or on-prem infrastructure.
  • Strong experience with development tooling, e.g., Jenkins, Git Hub, Eclipse.
  • Demonstrated ability of defining and driving complex initiatives/projects.
  • Strong technical skills, with the ability to engage with senior engineers and solution architects to contribute to technical plans and designs.
  • Hands-on experience in Cloud security practice, control implementation, and compliance.
  • Knowledge and experience in DevOps processes and toolchains.
What We Offer
  • A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year.
  • 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well.
  • Learning and development opportunities to support your career interests.
  • Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more.
  • Share offers and insurance benefits.
  • Social activities, community give-back programs, and paid volunteer days.

We are an equal opportunities employer and welcome applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability.



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