Healthcare Consumer Advocate Lead

7 days ago


Adelaide, South Australia Health Full time

About the Job

This exciting opportunity as Manager, Consumer Experience, presents the chance to make a meaningful impact by fostering a culture of continuous improvement and delivering exceptional consumer experiences within the health sector.

The ideal candidate will possess in-depth knowledge of consumer experience, complaints management, quality improvement, and relevant policies and legislation within a health setting. They will have experience in leading high-performing teams, managing data reporting, and developing policies in a multidisciplinary environment.

Key Requirements:

  • Qualifications:
  • Graduate-level qualification in business, marketing, health, or social sciences
  • Leadership & Communication:
  • Proven leadership abilities with strong oral and written communication skills
  • Experience:
  • Experience in leading high-performing teams, managing data reporting, and developing policies


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