Customer Service Representative
2 weeks ago
We are seeking a motivated and detail-oriented professional to fill the role of Customer Service Representative. In this position, you will serve as the primary point of contact for customer inquiries and provide exceptional service across the business.
Key Responsibilities:- Manage incoming and outgoing calls to respond promptly to customer requests.
- Coordinate with internal departments and drivers to ensure seamless delivery of customer orders.
- Update spreadsheets to track customer interactions and order status accurately.
- Process orders efficiently to meet customer needs.
- Demonstrate excellent customer service skills with a focus on problem-solving and conflict resolution.
- Work collaboratively as a proactive team player to achieve business objectives.
- Maintain high levels of accuracy and attention to detail in all tasks.
- Communicate effectively both verbally and in writing to engage with customers and colleagues.
- Prior experience in administration or call center environments is highly desirable.
This is an exciting opportunity for a driven individual who enjoys working in a fast-paced environment and has a passion for delivering exceptional customer service and administrative support.
What We Offer:- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- The chance to make a real impact in our customers' lives.
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