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Sales and Learning Development Specialist

1 week ago

Brisbane, Queensland, Australia Asvaus Full time

At Asvaus, we're shaping the future of sustainable transport solutions. We're committed to driving prosperity and delivering innovative infrastructure and mobility solutions. Our trucks, buses, construction equipment, power solutions for marine and industrial applications, financing, and services increase our customers' uptime and productivity.

We have a strong track record of helping our customers succeed in their respective industries. Our manufacturing, distribution, and operation of well-known brands such as Volvo Trucks, Mack Trucks, UD Trucks, Volvo Bus, Volvo Penta, Volvo Construction Equipment, and Volvo Financial Services enable us to provide comprehensive solutions.

As the Sales and Service Learning Specialist, you'll create, curate, and facilitate our Sales and Service capability programs. Your key responsibility will be understanding customer needs, designing initiatives, and delivering effective learning solutions that build the skills and abilities of Sales and Service individuals and teams across Asvaus.

Your Responsibilities
  • Needs assessment and consultation with stakeholders to assess commercial learning requirements across internal and partner teams
  • Provide expert guidance to help stakeholders identify skill gaps and define measurable objectives
  • Program design, development, and/or curation of customized learning modules that are best practice, contemporary in their approach, and incorporate adult learning methodologies
  • Facilitate and deliver engaging, interactive sessions and workshops for sales and frontline teams, either face-to-face or virtually
  • Measuring and reporting the effectiveness of learning initiatives through assessment, feedback, and performance metrics, as well as using data to refine strategies and demonstrate return on investment
  • Demonstrate commercial business knowledge (sales and service) and strong relationships within the business to integrate and align learning and development plans which achieve overall business objectives
  • Provide expert advice on sales development, frontline learning strategies, and workforce planning, ensuring solutions are future-focused and aligned with industry best practices