Funeral Service Coordinator

6 days ago


Penrith Municipality, Australia Invocare Full time

We are seeking a Funeral Arranger to join our team in providing exceptional service to families in their time of need. As a Funeral Arranger, you will play a crucial role in helping families celebrate the lives of their loved ones.

Company Overview

InvoCare is a leading funeral industry provider with over 300 locations across Australia, New Zealand, and Singapore. Our commitment to excellence and customer satisfaction sets us apart from the rest.

About the Role

This is an exciting opportunity for a motivated individual to join our team as a Funeral Arranger. In this role, you will be responsible for:

  • Coordinating and implementing all aspects of funeral services, ensuring a seamless experience for our clients.
  • Providing exceptional customer service, responding to client requests, and addressing any concerns promptly.
  • Collaborating with colleagues to achieve outstanding results and uphold our high standards.
Requirements

To be successful in this role, you will require:

  • A strong customer service ethos and ability to provide empathetic support to grieving families.
  • Excellent communication and problem-solving skills, with a focus on delivering results-oriented solutions.
  • Ability to work independently and as part of a team, prioritizing tasks to meet deadlines.
  • A full, unrestricted driver's license and willingness to travel between locations (if required).
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary: $60,000 - $80,000 per annum, depending on experience.
  • A comprehensive training program, designed to equip you with the skills and knowledge necessary to excel in your role.
  • Ongoing support and development opportunities, empowering you to grow professionally and personally.
  • A dynamic and inclusive workplace culture, fostering collaboration, respect, and open communication.
  • A range of benefits, including birthday leave, paid parental leave, and access to our Employee Assistance Program.


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