DevOps Engineer

3 days ago


Sydney, New South Wales, Australia Parlai Communications Group Full time
About the Role

This is an exciting opportunity to become part of a technology leader's team, working on innovative projects in Australia.

The DevOps Engineer will join a small but high-performing engineering team delivering market-leading voice and video solutions to government and Enterprise customers as part of their Digital transformation journeys.

Key Responsibilities
  • Provide leadership in the operational design, development, and support of the Parlai communications platform and products.
  • Work within the product engineering team to provide end-to-end technical oversight and leadership in innovating and evolving the platform and product capabilities.
  • Be well-versed in using and managing AWS services to design and develop a leading communications platform.
  • Have experience across all phases of the software development lifecycle and be acquainted with DevOps/Continuous Integration and production deployment processes.
Requirements
  • Excellent client-facing communications skills (written and verbal)
  • Strong team player and work ethic
  • At least 6+ years' experience working in a software development team
  • Serve as an AWS-based platform & DevOps technical lead to implement projects CI/CD, Build & Configuration, and Deployment of Software
  • Implement and enhance platform infrastructure implementations including EC2, ECS, API-GW, Lambda, DynamoDB, VPC, VPN, security groups, IAM roles, VPC, Docker, Jenkins, CloudFormation, CloudFront, DataDog, Logging, etc.
  • Leading and contributing to AWS configuration & maintenance, and usage of deployment and task automation (OS, database services, virtual networks, or other platform services)
  • Measure system performance and scalability
  • Provide troubleshooting and technical support activities on platforms and services, including evenings and weekends where required
  • Define, escalate, and resolve all technical issues in an organized, efficient, and professional manner
  • Update Ticket Management System for relevant tasks
  • Maintain and enhance Knowledge Base for supported platforms and services
  • Proactively monitor and address platform health, stability, and capacity
Qualifications
  • Degree in Computer Science or equivalent industry experience

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