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Lodgement and Claims Consultant

1 week ago


Sydney, New South Wales, Australia Randstad Education Australia Full time

Job Description

This is a temporary full-time position available immediately. The successful candidate will be required to work Monday to Friday between 8:30am and 6:00pm. The role involves handling inbound calls from customers who have been affected by recent weather events in QLD/NSW.

Your Key Responsibilities:

  • Handling inbound calls from customers who have been affected by recent weather events
  • Acting as the point of contact for the customer
  • Taking thorough information and documentation required and inputting it through the correct channels to start the claims process
  • Providing compassion and empathy for customers
  • Ensuring claim information is compliant with policies and regulations

About Randstad Education Australia

Randstad Education Australia is a leading provider of education and employment solutions in Australia and New Zealand. We partner with schools, employers, and job seekers to deliver innovative recruitment and training services.