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2 days ago
Automation and workflow solutions expert sought to deliver high-quality process improvements and document automation.
Job DescriptionWe are looking for a highly skilled Automation Analyst to join our team in Melbourne. The ideal candidate will have extensive experience in task-based automation, document assembly, and workflow systems. A strong understanding of the law and excellent communication skills are essential for success in this role.
- Main Responsibilities:
- Develop, support, and improve current and future toolsets for document automation and matter workflow systems.
- Liaise with stakeholders to create and continuously improve processes, prioritizing client requirements and business value delivery.
- Critically assess and reverse-engineer business processes to reduce friction, improve efficiency, and deliver exceptional quality aligned to client expectations.
- Document and publish solutions to improve transparency and support a well-documented technical environment.
The Automation Analyst will work closely with our Digital - Legal Service Operations team to identify opportunities for process improvement and develop effective solutions. The successful candidate will be an advocate and technical lead for our document automation and matter workflow systems, driving adoption and upskilling across the organization.
Required Skills and QualificationsTo be considered for this position, applicants must possess:
- At least 3 years' experience in law or professional services firms.
- Strong comprehension, critical thinking, and attention to detail.
- Excellent communication and interpersonal skills.
- Good organizational and administrative ability.
- SQL, SSRS, and PowerBI reporting experience is desirable.
This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. As a member of our team, you'll receive:
- Hands-on experience and quality mentoring.
- Access to valuable learning opportunities.
- A commitment to work-life balance, with flexible work options and workplace adjustments available.
We're committed to creating an inclusive and respectful work environment where individuals from diverse backgrounds and abilities feel valued and empowered to contribute their best. If you're passionate about delivering exceptional results and making a meaningful impact, we'd love to hear from you
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