Senior Cruise Sales Executive

3 weeks ago


Sydney, New South Wales, Australia FCM Travel Full time

As a Wholesale Cruise Advisor with FCM Travel, you will be responsible for selling cruise holidays and packages to travel agents. You will build a strong rapport with our agents and be their expert for all travel needs, confident in booking cruises, flights, accommodations, touring, and more. Delivering exceptional customer service is essential to keeping our customers coming back to us. To succeed in this role, you will require retail or wholesale experience in the cruise/travel industry, proven experience working in a customer service environment, and comprehensive computer skills.

We offer a competitive salary, plus super, and a range of benefits including family opportunities, cruise inspections, and incredible industry discounts on all your travel bookings. You will be part of a new and exciting team, working in a busy and dynamic office environment. We promote from within and offer an inclusive and diverse workplace where you can come as you are. Apply today to be part of this extraordinary voyage and find your forever home at FCM Travel.

Key Responsibilities

  • Effectively sell cruise holidays and packages to travel agents
  • Build strong relationships with our agents and be their expert for all travel needs
  • Confidently book cruises, flights, accommodations, touring, and more
  • Deliver exceptional customer service to keep our customers coming back
  • Meet sales targets and contribute to the growth of our cruise division

Requirements

  • Retail or wholesale experience in the cruise/travel industry
  • Proven experience working in a customer service environment
  • Comprehensive computer skills and the ability to learn new systems
  • GDS experience is required


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