Support Staff

2 weeks ago


Laidley, Queensland, Australia Lutheran Services Full time

Lutheran Services is seeking a highly skilled and dedicated Support Staff to join our Home Care team.

About the Role

This Fixed Term position will see you supporting the Home Care Manager in delivering prompt and accurate responses to service requests and stakeholders.

You will be responsible for taking and triaging all inquiries, directing them appropriately and communicating effectively with relevant stakeholders.

Additionally, you will perform administrative tasks including document management, filing, archiving, document preparation, mail distribution, and maintaining contractor database information.

As a key member of the team, you will contribute to continuous improvement ideas and ensure compliance with home care requirements.

About You
  • You have strong customer service and administrative background.
  • You are proficient in Microsoft products such as Word, Excel and Outlook.
  • You possess excellent organisational and time management skills with the ability to prioritise and manage multiple and competing work tasks.
  • You have well-developed interpersonal skills and professional demeanour.
  • You must maintain a valid Police Check or NDIS Worker Screening Clearance.
What We Can Offer You

A professional work environment in an organisation that genuinely cares, values dedication and performance.

  • Learning and development opportunities.
  • Access to salary packaging that increase your take home pay.
  • Good work life balance.
  • Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances.
  • Membership to our dedicated Employee Assistance Program.

The estimated salary for this role is around $60,000 per annum, depending on experience.



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