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Senior Travel Advisor

2 months ago

Broadbeach, Australia Ignite Travel Full time
About Ignite Travel

Position:
Senior Travel Consultant - Air Focus

Work Environment:
Remote/Hybrid

Compensation:
OTE $85k+

As a Senior Travel Consultant specializing in air travel, you will play a pivotal role in managing the air travel aspects of our clients' bookings. Your expertise will ensure that customers experience a smooth and enjoyable journey.

Key Responsibilities:
  • Coordinate airfare for pre-arranged cruise packages
  • Assist clients with flight modifications and changes
  • Facilitate upgrades to premium seating when necessary
  • Ensure all client requests, including frequent flyer information, are accurately processed
  • Book intricate travel itineraries
  • Assess client needs and provide optimal travel solutions within their budget
  • Deliver precise information following the booking process
  • Comply with company guidelines and protocols

Qualifications:
  • Proficient in GDS systems (Amadeus preferred or Sabre/Galileo)
  • Exceptional time management abilities
  • Self-driven and organized
  • Strong commitment to customer service
  • Capability to work autonomously
  • Detail-oriented with a focus on problem-solving

Core Values:
  • Customer-centric philosophy
  • Effective communication skills
  • Collaborative and positive team spirit
  • Commitment to quality and excellence