Dental Receptionist Bondi NSW
3 weeks ago
We are a well-established dental practice in Bondi Junction, known for our expertise in cosmetic dentistry, preventative, and general dentistry. We are seeking an experienced receptionist to join our team as we prepare for a significant growth in customer volumes.
Job SummaryWe are looking for a motivated and organized receptionist to provide exceptional customer service and support to our patients. As a receptionist, you will be the first point of contact for our patients, and your role will be crucial in creating a positive and welcoming experience for them.
Key Responsibilities- Meet and greet patients, providing a great first impression
- Book and amend appointments, answering the phone, and updating patient records
- Support the Practice Manager and clinical team with the smooth running of the practice
- Making patients aware of dental services and offers
- Handling payments
- Accessing sensitive information while maintaining patient confidentiality
- Providing high-end patient care and building relationships with all clients in a friendly and warm manner
- Previous dental reception experience will be highly regarded but not essential
- You are a motivated self-starter, this is a fast-paced and dynamic role
- Exceptional communication and interpersonal skills
- Passionate about customer service and patient care
- Organized with attention to detail
- Ability to build rapport with patients in a cheerful and light-hearted manner
We offer two options to suit the right candidate: casual or full-time. The full-time option will be 38 hours, 4 days a week, Monday to Friday. The casual option will be a minimum of 3 days a week, with the possibility of occasional weekends. Our business hours are Monday, Tuesday, Wednesday, Friday 8:30 AM - 6:30 PM, and Thursday 10:30 AM - 8:30 PM.
If you are a motivated and organized individual who is passionate about customer service and patient care, we encourage you to apply for this exciting opportunity.
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