Customer Service Department Head Sydney Opportunity
6 days ago
An exciting opportunity has arisen with a multi-franchise dealership in the southern suburbs of Sydney, seeking an experienced Customer Service Department Head to lead their well-established service department.
This role involves working with two other senior managers and is responsible for a selection of the group's franchises. Key responsibilities include managing a team of customer-facing staff, ensuring exceptional customer satisfaction through coaching and development, and maintaining high standards of company values and procedures.
Requirements:
- Previous experience as a Senior Manager or Assistant Manager
- Strong organizational skills and ability to prioritize tasks effectively
- Experience leading a team and driving results-oriented culture
- Exceptional interpersonal and communication skills
- Able to work under pressure and make sound decisions quickly
Salary: AU$100,000 - AU$120,000 per annum, depending on experience
In return, you will be offered a competitive remuneration package, including a base salary, incentives, and additional leave benefits.
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