Technical Professional

1 week ago

Sydney, New South Wales, Australia beBeeProductivity Full time $60,000 - $80,000
Job Role:

A technical professional is required to deliver exceptional customer service and provide product support.

The ideal candidate will have a passion for retail, excellent communication skills, and the ability to work in a team environment.

  • Candidates must have a high level of technology and entertainment product knowledge to support customer queries.
  • They should possess technical skills to perform tasks efficiently and effectively, including knowledge of digital cameras, printers, networking and software programs.
  • The successful candidate will be able to service customers while managing work tasks around their needs.
  • They should also be able to go above and beyond to provide exceptional customer-focused problem-solving.
  • Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services is essential.
Key Responsibilities:
  • To provide technical support and product knowledge to customers.
  • To resolve customer complaints and provide solutions in a timely manner.
  • To maintain a positive work environment and contribute to the team's success.
Benefits:
  • Generous staff discounts.
  • Fantastic incentive-based promotions.
  • Career progression opportunities with a wide support network for professional development.
  • A positive work environment where good performance is recognised and rewarded.

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