Senior Operations Leader

4 weeks ago


Botany Bay, Australia FedEx Express Full time
About the Role

We are seeking a highly skilled Senior Operations Leader to join our team at FedEx Express. As a key member of our operations team, you will be responsible for leading our AM operations and driving operational excellence.

Job Description

The ideal candidate will have experience in an operations environment and proficiency in operational technology and tools. A track record of driving continuous improvement and achieving results is essential.

The successful candidate will also possess excellent communication skills and the ability to work in a multicultural environment. Additionally, demonstrated experience in training, coaching, and team management is required.

Salary: $85,000 - $110,000 per annum, depending on location and experience.

Responsibilities
  1. Lead, motivate, and empower our team to deliver exceptional service through effective communication, leadership, and performance management.
  2. Analyse operational results and take proactive measures to meet targets for service quality, cost optimization, and loss prevention.
  3. Cultivate a customer-centric culture by implementing initiatives that enhance satisfaction and loyalty.
  4. Utilise standard tools for reporting, measurement, and resource management to drive efficiency and cost-effectiveness.
  5. Identify training needs and develop strategies for team development and growth.
Benefits

FedEx offers a comprehensive range of benefits, including:

  • Health & wellness programs
  • Employee assistance programs
  • Special employee discounts on computers, electronics, health insurance, travel packages, and more...
What We Offer

At FedEx, we offer a dynamic and supportive work environment that encourages professional growth and development. Our commitment to equal opportunities ensures that all employees have the chance to succeed and advance in their careers.

Whether you're looking for new challenges or opportunities to grow professionally, we invite you to explore this exciting opportunity with us.


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