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Operational Excellence Specialist
2 weeks ago
Job Summary:
We are seeking a skilled Regional Operations Manager to lead our operations in the Northwest NSW portfolio. The successful candidate will be responsible for ensuring the safe, reliable, and efficient delivery of rail haulage services across this complex region.
About UsPacific National is Australia's largest private rail freight operator. We deliver essential logistics solutions for our customers, moving commodities safely and efficiently across the country. With a strong focus on safety, innovation, and sustainability, we take pride in fostering a culture of excellence, accountability, and continuous improvement.
About the Role- Lead and develop a large operational team focused on operational excellence and safety.
- Design and implement regional operational strategies to enhance safety, service performance, and efficiency.
- Build and maintain operational relationships with customers to support business strategy, growth, and operational success.
- Develop leadership capability and foster a culture of collaboration across the business.
- Drive key initiatives to improve efficiency, resource utilization, and cost-effectiveness.
- Engage with regulatory bodies, external partners, and unions to ensure compliance and operational excellence.
- Manage workforce planning to ensure resources are in place to meet customer demand.
- Proven leadership experience in a complex operational environment.
- A strategic thinker with a passion for continuous improvement and operational excellence.
- Experience in managing complex operations, ideally in freight or heavy industry.
- Strong understanding of planned operations and service delivery.
- Proven ability to lead teams, drive performance, and foster an engaged workforce.
- Excellent contract management and negotiation skills.
- Strong communication and stakeholder management skills at all levels.
- Analytical mindset with problem-solving skills and a high degree of initiative.
- Tertiary qualification in Business, Engineering, Logistics, or a related field advantageous.
At Pacific National, we prioritize diversity and inclusion, fostering a culture where every team member is valued and can bring their authentic selves to work. When you join us, you'll have the opportunity to pursue growth and career development, access mentoring programs, enjoy paid parental leave, and more.
What We Offer- Professional development opportunities to grow your skills and expertise.
- Collaborative and dynamic work environment that values diversity and inclusion.
- Flexible working arrangements to balance work and personal life.
- Competitive salary and benefits package.
