
University Program Experience Associate
6 days ago
We are seeking a highly motivated individual to support our programs in Sydney. The Program Coordinator will provide academic and cultural support for students, organize co-curricular activities, and contribute to overall operations.
You will work with colleagues from various sites in Australia and the Asia Pacific, as well as Academic Programs and Student Engagement Teams. This is a remote position with flexible hours, allowing you to work from home and meet students on campus or at activities/excursions.
The Institute creates global learning environments to help students gather critical perspectives, knowledge, and skills essential for future success. Our commitments to inclusive excellence, intercultural agility, individualized learning, and enduring impact are present in every aspect of our programs.
Inclusion is a driving passion of the organization. We value the thoughts and opinions of all team members and strive to build a community where everyone feels valued and contributes to our collective success.
As a Program Coordinator, your responsibilities will include:
- Organizing and coordinating excursions, co-curricular activities, and orientations for various university programs
- Conducting appreciative advising with students, including learning plan consultations, and regularly meeting with students to assess their experiences and help resolve problems
- Monitoring student integration and well-being through regular communication and campus visits, and completing isolation and welfare checks when necessary
- Supporting the planning and delivery of custom programs
- Supporting academic management of programs, including course registration, appreciative advising, and student learning plan consultations
- Helping to cultivate and model practices and behaviors that reflect the organization's commitments
- Contributing to emergency response and student incident management based on established protocol
Requirements and Qualifications:
- One-two years of work experience in desired industries, including study abroad, higher education, hospitality, tourism, non-profit
- Contagious enthusiasm for the mission, vision, and commitments
- Strong time management and planning skills, with the ability to work independently and execute time-sensitive tasks successfully
- Strong attention to detail in managing program and administrative data
- Success in engaging with and supporting students with diverse lived experiences, including students of color, students with mental and physical disabilities, first-generation college students, and LGBTQIA+ students
- Flexibility and ability to adapt and thrive in ambiguous and changing situations
- Ability to respond calmly and professionally to emergency situations
- General knowledge of university system and student life in Australia
- Undergraduate degree preferred but not required
- The legal right to work in Australia
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