Engine Technician

1 month ago


Tamworth, New South Wales, Australia Cummins Inc. Full time
Job Summary

As a skilled Engine Workshop Technician at Cummins Inc., you will play a critical role in ensuring the reliability and performance of our engine products. This position requires a strong understanding of mechanical and electrical systems, as well as excellent diagnostic and problem-solving skills.

Key Responsibilities:
  • Apply documented procedures and policies to complete basic repairs and schedule maintenance, including preparing required parts and tools.
  • Disassemble, inspect, and clean engines and/or engine components.
  • Assist with completion of required documentation, such as work completed documentation, time sheets, warranty claims, and quality forms.
  • Complete training in line with skill and business requirements.
  • Maintain work area and tools for cleanliness and proper operation.
  • Ensure adherence to all relevant Health, Safety & Environmental policies, procedures, and legislation.
Qualifications and Competencies:
  • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Customer focus - Building strong customer relationships and delivering customer-centric solutions.
  • Situational adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
  • Service Documentation - Creates and verifies customer, equipment, and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
  • Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
  • Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair.
Education, Licenses, Certifications:
  • Apprentice Trained Engine Technician (Preferred)
  • Vocational diploma from relevant technical institution
  • Locally valid driving permit (Preferred)

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