Lead Product Designer

4 weeks ago


Sydney, New South Wales, Australia Qantas Full time

Opportunity Overview

Qantas is seeking a skilled Lead Product Designer to lead the end-to-end design of user experiences across the Qantas Book and Manage domain. As a key member of the team, you will play a critical role in designing and delivering an aligned, cohesive, and frictionless user experience for our customers.

Key Responsibilities

  • Lead the design of user experiences across the Qantas Book and Manage domain
  • Collaborate with cross-functional teams to enhance and innovate the book and purchase experience for Qantas customers
  • Employ human-centred design methods and processes to define, design, and deliver industry-leading user experiences
  • Develop and maintain a deep understanding of customer needs and pain points throughout their journey
  • Work closely with product owners, managers, service designers, technology, and marketing teams to ensure seamless design and delivery

Requirements

  • 7+ years of experience as a Product Designer or similar hybrid UX/UI design role
  • Tertiary qualification in Design, HCI, Psychology, or relevant tertiary qualification
  • Proven experience leading design initiatives and leading other designers with a collaborative and inclusive approach
  • Exceptional communication and collaboration skills to influence and inform product strategy
  • A strong sense of time management, deadlines, and the ability to adapt diverse challenges and competing priorities
  • A robust portfolio showcasing design process, creative thinking, and solutions to complex design challenges

What We Offer

  • Heavily discounted air travel within Australia and across the globe for you and your family and friends
  • Flexible leave options, including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees
  • Access to thousands of rewards through our partnerships, including discounts on shopping, food, and wine, insurance, health and wellbeing, leisure, and entertainment
  • Support for your wellbeing, including learning to better support your own and others' mental health, our interactive wellbeing app, and your very own tailored nutrition plan

About Qantas

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application.


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