Front Office Manager

3 weeks ago


Melbourne Airport, Australia Accor Full time
Job Description

Key Responsibilities

  • Coordinate and manage the day-to-day operations of the Front Office department.
  • Lead and inspire the team to enhance the guest experience.
  • Heavily involved in daily operations and coordination of the Front Office Team.
  • Handle guest concerns and react quickly to guarantee memorable moments for our guests.
  • Respond to guest feedback and provide relevant action and follow-up.

What You'll Be Doing

  • Be flexible and willing to work mornings, evenings, and overnights (if necessary) across the 7 days to ensure service standards expected are being achieved.
  • Enjoy access to a fitness centre, conference rooms, pool, co-working space, and a number of food and beverage venues.

What's in It for You

  • Learning programs through our "Learn Your Way" Academy platforms.
  • Ongoing training and development opportunities.
  • ALL Heartist, Employee Benefit Card, offering discounted accommodation, food, and beverage at Accor properties worldwide.
  • Complimentary car parking.
  • Mental health and well-being support initiatives.
  • Access to our Employee Assistance Program.

About Us

At Accor, we welcome you as you are and offer a place to grow and learn every day.

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.



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