Retail Operations Manager
3 weeks ago
About the Role
We are seeking a highly skilled and experienced Retail Operations Manager to oversee the day-to-day operation of our retail arm. This key role ensures compliance with company policies and procedures, collaborating closely with our Optometrists to deliver a superior customer experience.
About the Person
This role suits individuals with 1-2 years of experience as an Assistant Store Manager or higher retail management position. The ideal candidate will have experience working with budgets and scheduling staff in compliance with local labour laws.
Key Responsibilities
- Oversee the day-to-day operation of the retail arm
- Ensure compliance with company policies and procedures
- Collaborate with Optometrists to deliver a superior customer experience
- Coach effective selling and customer service skills
What We Offer
Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand, and Canada. We offer a dynamic and supportive work environment, with opportunities for growth and development.
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