Personal Banker

We are seeking a highly motivated and customer-focused Personal Banker to join our team at Australian Military Bank. As a Personal Banker, you will be responsible for providing exceptional service to our members, identifying and referring business opportunities, and contributing to the growth of the region.

Key Responsibilities:

• Proactively contribute to the growth of the region through needs-based member contact, timely and professional general advice, exceptional service delivery, and ongoing relationship management.
• Assume responsibility for the branches Consumer Lending portfolio (Credit Cards and Personal Loans) and identify and refer Home Lending opportunities to the local Lending Specialist, Mobile Banker, or Regional Member Experience Manager.
• Responsible for New Memberships, Deposit Accounts, General Insurance, and referrals to the Retirement Product Specialist.
• Undertake generalist branch activities (e.g. process counter transactions) that result in the achievement of performance targets across a variety of measures including sales outcomes, portfolio growth, member experience satisfaction results, compliance, and service delivery.

Requirements:

• Year 12 or equivalent
• Tier 2 accreditation
• Cert IV in Financial Services (Desirable)
• At least 6 months of Retail Banking sales experience
• At least 1 year of experience in customer service and sales

What We Offer:

• Competitive remuneration
• Staff Banking product + Services discounts
• Novated Leasing options
• 4 weeks Paid Parental + Purchased Leave option
• Referral Reward Program
• Employee Assistance Program
• Annual Flu Shot + Blood Donor Leave
• Uniform allowance + Polo Shirt provided
• Service Awards

About Us:

Australian Military Bank forms an integral part of the wider Defence community. We offer our staff competitive remuneration, discounts on banking and insurance products and ongoing learning and development programs. You will be provided with training and coaching on the job to provide you with the tools to be successful in this role. Australian Military Bank provides realistic progression opportunity nationwide and the opportunity to embrace new technologies and ways of working.