Backup and Recovery Solutions Engineer

5 days ago


City of Greater Geelong, Australia Capgemini Full time

Job Description

The Acronis Backup Cloud Solution Implementation Specialist is responsible for deploying, configuring, and maintaining Acronis Backup Cloud solutions for clients. This role involves working closely with clients to understand their backup and recovery needs, ensuring data protection, and providing ongoing support and optimization.

Responsibilities

  • Implementation and Configuration:
    • Deploy and configure Acronis Backup Cloud solutions according to client requirements.
    • Customize backup plans, schedules, and retention policies.
    • Integrate Acronis solutions with existing IT infrastructure.
  • Client Support:
    • Provide technical support and troubleshooting for backup and recovery issues.
    • Conduct training sessions for clients on using Acronis Backup Cloud.
    • Develop and maintain documentation for implemented solutions.
  • Monitoring and Maintenance:
    • Monitor backup jobs and ensure successful completion.
    • Perform regular testing of backup and recovery processes.
    • Optimize backup performance and storage utilization.
  • Disaster Recovery Planning:
    • Develop and implement disaster recovery plans.
    • Conduct regular disaster recovery drills and update plans as needed.
    • Ensure compliance with industry standards and best practices.

Qualifications

  1. Education:
  • Bachelor's degree in computer science, Information Technology, or a related field.
Experience:
  • Proven experience with Acronis Backup Cloud or similar backup solutions.
  • Strong understanding of cloud computing and data protection principles.
  • Experience with disaster recovery planning and implementation.
Skills:
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.

Preferred Certifications

  • Acronis Certified Engineer (ACE)
  • Microsoft Certified: Azure Administrator Associate
  • AWS Certified Solutions Architect


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