Recreational Vehicle Support Specialist
3 days ago
We're seeking a highly skilled Recreational Vehicle Support Specialist to join our team and provide exceptional customer service to our guests.
About the Role:
Your responsibilities will include:
- Vehicle Support: Collaborate with other departments to provide assistance to guests experiencing vehicle-related issues.
- Solution Development: Work with guests to find solutions to any problems they may encounter.
- Incident Management: Track incidents and ensure guests are kept informed about progress and resolution.
- Repair Coordination: Oversee repairs to ensure they are completed efficiently and to a high standard.
- Flexible Working: Work across 7 days between 6am and 8pm.
To succeed in this role, you will need:
- Experience in call centres and a commitment to delivering exceptional customer service.
- Excellent communication and interpersonal skills.
- Ability to think critically and manage your time effectively.
- Comfort with technology and ability to learn new systems quickly.
- A positive attitude and enthusiasm for helping others.
- Some mechanical knowledge (not essential).
- An office-based role.
Our Benefits:
- Free Product Trials: Enjoy access to our motorhomes for personal use.
- Ongoing Support: Receive ongoing training and support to help you succeed.
- Fun Company Culture: Be part of a dynamic and supportive team culture.
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