IT Infrastructure Specialist

1 week ago

Belrose, New South Wales, Australia Firesoft People Full time
Infrastructure Manager Job Description

Firesoft People is seeking an experienced Infrastructure Manager to join our innovative IT service provider based on the Northern Beaches. As a result-driven company with a strong reputation in the community, we bring over 20 years' experience delivering a suite of IT and Technology services.

Key Responsibilities
  • Provide technical support and administration to our team and end-users
  • Collect, analyze, and verify information to configure and integrate new hardware and software upgrades in our existing network
  • Administer critical systems and functions, including Wintel Windows Server, Active Directory, Office365, MS Exchange, Physical Server Hardware, Azure, and Windows AD (multi-site)
  • Participate in continuous improvement initiatives and respond to technical incidents and problems within service level timeframes
  • Maintain a high standard of support and administration documentation for technical services
  • Participate in projects where required and liaise with vendors for repairs, maintenance, and support as needed
Requirements
  • Experience in building productive, collaborative, and cooperative relationships within the team and with end-users and service providers to deliver quality service outcomes
  • Delivering consistent service in a fast-changing environment
  • Experience providing face-to-face support and working in a corporate environment
  • Strong documentation and administration skills
Technologies Used
  • Windows Servers / Office 365 / Physical Server hardware /
  • SQL servers / Remote Desktops / Windows AD (multi-site) / Azure AD
  • Cisco / Meraki / Aruba/ HpE Switch
  • Fortinet / Sophos Firewalls.
  • Shadowprotect / Storagecraft / Acronis / Veeam
  • Microsoft Hyper-V
  • Vmware

We offer career development and training in an inspiring, fun team environment.

What to Do Next
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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