ServiceNow Solutions Lead

2 weeks ago


Canberra, ACT, Australia Fujitsu Full time
Company Overview
Fujitsu is a global leader in technology and business solutions, transforming organizations and the world around us. With a long heritage of innovation and expertise, we continuously work to contribute to the growth of society and our customers.

Job Description
This role is responsible for leading client engagements and delivering ServiceNow solutions that align with business requirements. As a seasoned professional, you will be expected to drive process definition, re-engineering, and gap analysis during workshops with key customer sponsors and stakeholders. Your primary focus will be on ensuring technology design and solutions align with business requirements.

Key Responsibilities
  • Lead client engagements and deliver ServiceNow solutions that meet business requirements.
  • Drive process definition, re-engineering, and gap analysis during workshops with key customer sponsors and stakeholders.
  • Ensure technology design and solutions align with business requirements.
  • Work independently on engagements, providing holistic services across engagement management, advisory, consulting, and implementation.

Requirements and Experience
The ideal candidate will possess a minimum of 5+ years of ServiceNow Development experience with successful delivery of multiple customer engagements. You should also have experience across at least three of the following ServiceNow modules: ITSM, ITOM, CMDB, CSM, or HRSD. Additionally, strong leadership and mentoring skills, as well as a proven track record in managing client engagements and building strong customer relationships, are essential.

Benefits
Fujitsu offers a range of benefits to support your career growth and well-being. These include:
  • A competitive salary of approximately $120,000 - $150,000 per annum, depending on experience.
  • A comprehensive benefits package, including flexible work arrangements, volunteering leave, and numerous other rewards and recognition programs.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • The chance to work on challenging projects and collaborate with a talented team of professionals.


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