Event Coordinator and Customer Service Director

7 days ago


Adelaide, South Australia Illuminate Adelaide Full time

About ILLUMINATE ADELAIDE


ILLUMINATE ADELAIDE is a premier winter event in South Australia, celebrating art, light, music, and technology. As South Australia's brightest major winter event, we shine a light on Adelaide each July.



Job Overview


We are seeking an experienced Event Coordinator and Customer Service Director to manage the smooth operation of box office and ticketing customer service functions.



Key Responsibilities



  • Dedicated experience using Tessitura ticketing software and related programs such as TNEW, Wordfly, and CRM management
  • Excellent written and verbal communication skills
  • Demonstrated time management and attention to detail
  • Ability to create, meet, and maintain deadlines
  • Staff management experience
  • Ability to work autonomously and in a team environment
  • Knowledge and understanding of the arts and entertainment industry - local and national


About the Role


This is an exciting opportunity to be part of a dynamic team that takes over the city's streets, laneways, and buildings to encourage city-wide exploration of all that Adelaide has to offer.



Salary and Benefits


The estimated salary for this role is around $90,000 per annum, commensurate with experience.


As a valued member of our team, you will enjoy a range of benefits, including professional development opportunities and a supportive work environment.



What We Offer


We take pride in creating an inclusive and collaborative work environment that fosters creativity, innovation, and growth. Our team is passionate about delivering exceptional events and experiences that showcase the best of Adelaide.



How to Apply


To apply for this exciting opportunity, please submit your CV and a short cover letter outlining your relevant experience and qualifications.




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