Satellite Operations Engineer

7 days ago


Sydney, New South Wales, Australia Viasat Full time
Job Description

The RF engineer will maintain diverse RF systems through direct work or by leading vendors on how to do the work while maintaining documentation associated with incidents. The successful candidate will also lead projects on the systems and have the ability to communicate effectively with a diverse group of vendors over a wide geographical area.


Key Responsibilities:

  • Respond to alarms and document issues and resolutions in the ticketing system.
  • Work remotely with external vendors on troubleshooting, resolution, and improvement activities.
  • Coordinate with on-site vendors during RF device installations.
  • Create, update, and maintain gateway-related Method & Procedure (M&P) and Runbook documentation.
  • Dissect complex issues that require bringing together schematics, automated data, and other resources to find and resolve issues.
  • Manage or provide support for projects associated with maintaining diverse gateway networks.
  • Provide after-hours and weekend on-call support for AU systems.


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