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Technical Services Specialist

2 months ago

Perth, Western Australia Hitachi Construction Machinery Co., Ltd. Full time
About the Role

We are seeking a highly motivated and experienced Technical Services Specialist to join our dynamic Fleet Management System (FMS) team at Hitachi Construction Machinery Co., Ltd.

As a Technical Services Specialist, you will be responsible for delivering and installing products to customers, diagnosing reported problems, reviewing and contributing to product documentation, repairing embedded computer systems hardware, and planning and practicing for system implementation and upgrade projects.

Key Responsibilities
  • Delivery and installation of products to customers
  • Diagnosis of reported problems
  • Review and contribute to product documentation
  • Repair embedded computer systems hardware
  • Plan and practice for system implementation and upgrade projects
Requirements
  • In-field experience with technology products
  • Proven experience installing and supporting complex IT systems in the field
  • Hands-on hardware and software system level troubleshooting
  • An understanding of wireless and radio propagation principles
  • Proven analytical and problem-solving abilities
  • An ability to clearly communicate technical concepts
  • Willingness to learn new technologies and new ways of approaching projects
  • Frequent travel to remote mine sites will be required
About Us

Hitachi Construction Machinery Co., Ltd. is a leading OEM with a strong commitment to providing high-quality products and services to our customers. We value diversity and are an equal opportunity employer.