Achieving Business Objectives

3 days ago

Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $90,000 - $120,000
Job Title:

A Customer Success Manager is responsible for relationship management, client retention, and ensuring clients achieve their business objectives through our fintech solutions.

Main Responsibilities:
  • Client relationship management: Champion onboarding, product adoption, and engagement while understanding individual business needs.
  • Strategic customer engagement: Monitor usage metrics, facilitate educational sessions, and action strategies for renewals and growth opportunities.
  • Cross-functional collaboration: Work closely with Sales, Product, and Support teams to align on implementations and service delivery.
Necessary Skills:
  • Previous customer success experience.
  • Strong communication and interpersonal skills.
  • Ability to analyze data and identify trends.

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