Key Strategic Commercial Leader for Membership Growth

2 weeks ago


Brisbane, Queensland, Australia Hinchen Recruitment Group Full time

The Hinchen Recruitment Group is seeking a highly experienced and innovative General Manager, Member Services to lead the membership growth strategy of our client, a well-respected and purpose-driven market leader in Queensland.

As a key strategic commercial leader, you will be responsible for taking full accountability for the operational performance, team engagement and development, customer experience, and identification and growth of service offerings.

This is a critical role that requires a dynamic, commercially astute, and qualified professional with proven success in proactively leading the growth strategies of a B2B service-driven organization.

You will have the opportunity to lead talented teams of sales and professional advisory services practitioners, drive the ongoing value offered to members, and implement the latest approaches and technologies to support their needs.

In this role, you will set up and deliver a newly established business advisory function, provide practical solutions to support businesses, and leverage your business development expertise to identify, pitch, and launch new business streams.

To be successful, you will require a tertiary qualification in Business, Finance, Marketing, or a related discipline, and demonstrated senior leadership in a complex organization with business skills, sales aptitude, and commercial acumen.

You should also have strong business acumen and commercial thinking, experience in diversifying revenue streams, and an understanding of growing a membership or customer base.

A strong focus on customer experience, negotiation and influencing skills, project management, grant management, excellent communication and interpersonal skills, and proven experience in leading high-performing teams are essential.

This is an exciting career opportunity for a talented General Manager, Member Services to make a real difference and drive strategies that allow our client to deliver on its promise to support their B2B members.

We offer a competitive salary of $200,000 per annum, plus superannuation and other benefits. If you are a dynamic, innovative, and experienced professional looking for a challenging role, please apply now.



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