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Home and Investment Lending Manager

2 months ago

Croydon Shire, Australia Australia And New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled and experienced Home and Investment Lending Manager to join our team at the Eastland Branch. As a key member of our lending team, you will play a critical role in supporting our customers to achieve their financial goals.

Key Responsibilities
  • Provide exceptional customer service and coaching to customers to help them navigate the home loan journey.
  • Build strong relationships with customers to understand their financial needs and provide tailored solutions.
  • Work closely with our sales team to identify and pursue new business opportunities.
  • Develop and maintain a deep understanding of the local market and economic trends to inform lending decisions.
  • Collaborate with other teams to ensure seamless customer experiences and efficient loan processing.
Requirements
  • Proven experience in residential lending and retail banking, with a strong track record of meeting financial targets.
  • Exceptional stakeholder engagement skills and relationship building expertise.
  • Strong customer focus and ability to effectively network to build customer and community connections.
  • Financial savvy and attention to detail, with a keen understanding of lending products and services.
  • Ability to multi-task and adapt to change and ambiguity.
  • Excellent communication and presentation skills, with a proactive attitude and desire to be part of a productive and collaborative team.
What We Offer
  • A competitive remuneration package and opportunities for career growth and development.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Access to comprehensive training and development programs to enhance your skills and knowledge.
  • A range of flexible working arrangements to support work-life balance.
  • A commitment to diversity and inclusion, with a focus on creating a workplace that reflects the diversity of the communities we serve.