Digital Transformation Expert

4 days ago

Canberra, ACT, Australia RKDN Full time
Job Title: Digital Transformation Expert

We are seeking a highly skilled Digital Transformation Expert to join our team at RKDN. This is an exciting opportunity for an individual who is passionate about driving business growth through digital innovation.

As a Digital Transformation Expert, you will play a key role in helping our clients achieve their business objectives by designing and implementing cutting-edge technology solutions. Your primary responsibility will be to scope, design, and deliver solutions that enhance IT ecosystems, working collaboratively with cross-functional teams to build out and expand upon system architecture from concept through to delivery.

This role offers the opportunity to work with leading-edge technologies and innovative solutions, collaborate with a supportive and collaborative team, and make a meaningful impact on clients' businesses.

About Us

RKDN is a leading ICT consulting company focused on digital transformation and cloud technology. We pride ourselves on delivering exceptional services to our clients, leveraging our expertise and passion for innovation to drive business growth.

Key Responsibilities:
  • Requirements Analysis and Solution Scoping: Conduct analysis workshops with relevant stakeholders, assist in scoping technology solutions using client business requirements, analyse information needs, and specify technology to meet those needs.
  • Collaboration and Peer Review: Conduct peer reviews of work where applicable, collaborate with internal teams to ensure client briefs align with requirements/expectations.
  • Configuration, Development, and Implementation: Configure solutions, perform system testing and training, conduct necessary quality assurance processes.
  • Training and Client Support: Deliver technical internal and external training on configured solutions, provide training and support services to clients, conduct troubleshooting and remediation.
  • Project Management: Undertake projects and assist stakeholders in project management procedures, deliver digital projects on time through effective project and time management.
Required Skills and Qualifications:
  • Technical Skills: Experience in DevOps/other relevant project delivery frameworks, knowledge of data applications, ability to analyse client business requirements and develop technical solutions, strong skills in problem-solving and troubleshooting system issues, ability to produce clear, accurate, and readable documentation, high-level skill in Microsoft Office products.
  • Business Analysis and Software Development: Experience in business analysis, including gathering and analysing requirements, designing solutions, running customer workshops, and documentation, technical experience in software development or configuration of applications, understanding of the Agile framework and Waterfall methodology.
  • Communication and Interpersonal Skills: Effective communication skills, both written and verbal, ability to collaborate and work toward common goals with others, demonstrate a dedicated, positive, and enthusiastic attitude, ability to work effectively in a technical team, actively seeking out others, and communicating ideas.
  • General Skills and Experience: Adhere to all company policies and procedures, willingness to continue learning and define individual growth, ability to maintain confidentiality, ability to prioritise workload and multitask activities, exhibits a flexible approach and proactive attitude to problem-solving, ability to act professionally and in the strictest confidence both organisationally and with clients, ability to work independently, ability to work under pressure and adhere to strict time-driven deadlines.
Benefits:
  • Opportunity to work with cutting-edge technologies and innovative solutions.
  • Collaborative and supportive work environment with opportunities for professional growth and development.
  • Chance to make a meaningful impact by helping clients achieve their business objectives through technology.
Estimated Salary: $120,000 - $180,000 per annum

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