
Luxury Eyewear Consultant
16 hours ago
We are currently seeking a passionate and engaging Retail Assistant to join our team in Melbourne CBD. In this role, you will be involved in the customer's journey from initial consult and pre-testing to customising High-Fashion frames to suit their lifestyle.
As a key member of our sales team, you will provide exceptional customer service, showcase luxury brands such as Ray-Ban, Oakley, PRADA, D&G, Burberry, Miu Miu, Versace, and work closely with colleagues to achieve sales targets.
Key Responsibilities:
- Provide outstanding customer service and support to ensure a seamless shopping experience
- Assist customers in selecting the perfect eyewear solution, taking into account their lifestyle and personal preferences
- Work collaboratively with the sales team to achieve sales targets and drive business growth
- Maintain a thorough knowledge of our products and services to effectively upsell and cross-sell
Requirements:
- Previous retail experience - optical experience desired but not essential
- Strong communication skills and a quick learner
- Passion for delivering exceptional customer experiences
What We Offer:
- A competitive monthly bonus scheme
- Substantial discounts through our rewards program
- Generous yearly product reimbursement/allowance
- World-class training program provided by our training team and in-store mentors
- Local & global volunteering opportunities with OneSight
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