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Fashion Industry Retail Associate

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Role Overview

A Sales Advisor plays a pivotal role in driving sales and delivering exceptional customer experiences for the store.

  • Folding, hanging, displaying and merchandising garments to maximise selling opportunities is an essential responsibility of this position.
  • The advisor actively processes, stocks and replenishes garments on the sales floor and in the stock room to maintain a seamless shopping experience.
  • Opening, unpacking and labelling merchandise with security tags ensures that products are efficiently presented to customers.
  • Supporting customer purchases and returns at the register is another key aspect of this job.
Key Responsibilities:
  • Engage with customers to understand their needs and preferences.
  • Maintain a thorough knowledge of fashion trends and merchandise to offer expert advice.
  • Develop effective relationships with colleagues to ensure a collaborative work environment.
  • Stay up-to-date with new products and collections to provide informed recommendations.
Requirements:
  • Previous experience within retail, merchandising and/or customer service is highly desirable.
  • Effective time management skills are crucial for handling multiple tasks simultaneously.
  • A customer-centric mindset where customer needs always take precedence is essential.
  • Being knowledgeable about fashion trends and having a genuine interest in fashion is vital for success in this role.
  • Strong communication and interpersonal skills are necessary for building strong relationships with colleagues and customers.