Customer Service Operations Manager

At Probe Operations Pty Ltd, we're a dynamic team driven by passion and curiosity. We work hard, love a good challenge, and are powered by our purpose to do better every day. With clients spanning the Pacific, Asia, and North America, we're no strangers to thinking big and collaborating with innovative minds to achieve great success.We're dedicated to...

Job Description:A 2-month Customer Service Team Leader opportunity to work for a large council in the northern suburbs.Key Responsibilities:Implement and promote Council's Strategy, advocating for customer excellence within the team and organisation.Advise on best practice customer service standards and processes.Develop and implement Service Level...

About SMAART Recruitment, our client is an Australian-owned leader in the wellness industry providing premium massage chairs and health products. With over 18 years of market experience and exciting international expansion on the horizon, they are seeking a Customer Service Operations Manager to join their passionate, supportive, and rapidly growing...

About the BusinessOur client is a leading global designer, manufacturer, and supplier of Automotive, Seating, Industrial, Marine, and Transportation Hardware. Established over a century ago, they have been delivering business solutions to clients across the globe.The Role:We are seeking an experienced Customer Service Operations Manager to join our team. In...

We are seeking a highly skilled and empathetic individual to join our team as a Customer Service Agent. As a key member of our operations, you will be responsible for providing world-class service to our customers through inbound and outbound calls.Your primary objective will be to assist customers with stopping and reissuing reported lost or stolen cards,...

Optimize Customer Service OperationsEarn $100,000 - $120,000 per annum in this exciting opportunity to join Easygo as a Workforce Manager in our vibrant Melbourne office. As a key member of our operations team, you will play a crucial role in optimizing contact centre operations by managing workforce planning, scheduling, and performance analysis.We are...

Job SummaryA 2-month Customer Service Team Leader opportunity to work for a large council in the northern west suburbs is now available.We are seeking an experienced Customer Service Team Leader who will play a key role in driving customer excellence within the team and supporting the delivery of a culture of customer-centric standards across the...

Role Overview">The Service Coordinator will be responsible for leading daily customer service operations, ensuring efficient planning and execution of services, and managing allocated sites, workshops, and machines. This role is ideal for individuals with experience in maintenance planning and a strong focus on customer satisfaction.Key...

Company OverviewAt Probe Operations Pty Ltd, we're driven by a passion for delivering exceptional customer experiences. Our team is dedicated to providing innovative solutions that empower individuals and businesses alike. With a strong focus on customer satisfaction, we strive to make a positive impact in the lives of our clients.About the RoleWe are...

Pact Group is a global leader in circular and sustainable packaging solutions, committed to leading the circular economy through innovative and environmentally friendly practices.About the RoleWe are seeking an experienced Customer Service and Operations Manager to join our team based in Laverton. As a key member of our customer service team, you will play a...

Our team is looking for a skilled Customer Service Operations Manager to lead and coach a group of coordinators in our Customer Call Centre. The primary function of this role is to ensure efficient delivery outcomes.Your Role:Lead and coordinate a group of dedicated qualified professionals to achieve targets set.Provide a suitable work environment and...

We are seeking a highly skilled CUSTOMER ENGAGEMENT PROFESSIONAL to join our team at the Customer Engagement Centre.About the RoleThis is an exciting opportunity to work in a dynamic environment, providing exceptional customer service and support to internal stakeholders across all business units.Key Responsibilities:Provide superior customer service,...

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

About Pact GroupPact Group is a global leader in circular and sustainable packaging solutions.Our CommitmentWe're committed to leading the circular economy through a $500 million investment plan, focused on creating a better and more prosperous world for all.Job DescriptionWe're seeking a highly skilled Customer Service Operations Manager to join our team in...

Job OverviewAs a Customer Service Operations Manager at Faac Technologies, you will play a crucial role in optimizing our Order to Cash (OTC) processes. This position requires a strategic thinker with excellent leadership skills and experience in change management.About the RoleThe successful candidate will be responsible for analyzing the OTC cycle and...

Overview:We are seeking a talented and experienced Customer Service Operations Manager to join our team at Easygo in Melbourne, Australia. As a key member of our operations team, you will be responsible for optimizing contact centre operations by managing workforce planning, scheduling, and performance analysis.About the Role:The successful candidate will...

Job SummaryWe are seeking a highly skilled Customer Engagement Liaison Professional to join our team at the Customer Engagement Centre. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey.About UsMetricon Homes is Australia's Most Trusted Choice, as...

Opal Packaging Plus Customer Service Role OverviewWe are seeking a seasoned customer service professional to lead our Customer Service Team at Opal Packaging Plus in Truganina, Victoria. As a key member of our team, you will be responsible for ensuring seamless order processing and issue resolution within agreed service level agreements.About the RoleThis is...

OverviewAt Wyndham Destinations, our mission is to provide exceptional customer experiences. As a Front Office Duty Manager, you will play a key role in delivering this vision by ensuring the efficient day-to-day operation of the Reception desk.Salary and BenefitsWe offer an attractive salary range of $60,000 - $80,000 per annum, depending on experience. In...

Job DescriptionWe are seeking a skilled Customer Service Champion to join our team at Probe Operations Pty Ltd. Based in the Melbourne CBD, this role offers a permanent full-time position with a 38-hour weekly schedule.Key ResponsibilitiesTo provide exceptional customer service and support to clients via phone, email, or other communication channelsTo...