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Software Application Specialist
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The primary role of this position is to oversee the installation and maintenance of software applications to streamline business operations focused on Workday ERP (HCM and Finance) and related applications. The key responsibilities include:
Key Responsibilities- Optimising software application performance for efficient business operations.
- Installing updates to ensure seamless integration with existing systems.
- Building reports to provide actionable insights for informed decision-making.
- Managing application user access and permissions for secure data handling.
- Coordinating with the cyber team to manage application security and prevent potential threats.
- Monitoring application interfaces for optimal functionality and resolving issues promptly.
- Performing debugging procedures to identify and rectify software glitches.
This position serves as a critical liaison between the IT Service Desk, application vendors, and line-of-business team members who perform process work using remote access tools.