Regional Medical Services Coordinator
5 days ago
About The X-Ray Group
The X-Ray Group, as part of the Integral Diagnostics group, is a leading diagnostic imaging provider in the Albury/Wodonga region, offering comprehensive services with fully licensed MRI, Nuclear Medicine, Interventional Radiology to Ultrasound and X-ray.
Role Overview
We are seeking a Full-Time Medical Receptionist to work across our Albury clinics, delivering high standards of service to patients, referrers, and the community.
Main Responsibilities
- Responding to calls as the friendly, professional voice that patients and referrers hear.
- Scheduling appointments using our state-of-the-art RIS system - Visage.
- Managing appointments efficiently to keep things running smoothly.
- Actioning patient referrals from multi-disciplinary teams.
- Communicating clearly with patients on preparation, costing estimates, and other requirements.
Why Work With Us
We offer a strong team culture that values teamwork, community, and inclusivity. Our regional location provides an excellent work-life balance. You will benefit from comprehensive training and be part of an experienced team willing to share their knowledge.
Your Benefits
- A supportive team environment.
- Full-time employment with Monday to Friday working hours.
- Comprehensive training program to equip you with skills and knowledge.
- Uniforms provided.
- Recognition programs and awards.
- Career development opportunities.
- Employee benefits, including paid parental leave and assistance programs.
Requirements
To succeed in this role, you will need:
- Customer-facing experience.
- Advanced computer and keyboard skills.
- Ability to learn medical imaging terminology.
- Service excellence skills.
- People skills, including care, compassion, and empathy.
- Problem-solving and analytical skills.
- Positive attitude and ability to build rapport with patients, staff, and professionals.
What We Offer
The estimated salary for this position is around $60,000-$80,000 per annum, depending on experience. If you are looking for a challenging and rewarding role in a supportive team environment, please apply via our candidate portal.
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