Regional Medical Services Coordinator

5 days ago


Sydney, New South Wales, Australia The X-Ray Group Full time

About The X-Ray Group

The X-Ray Group, as part of the Integral Diagnostics group, is a leading diagnostic imaging provider in the Albury/Wodonga region, offering comprehensive services with fully licensed MRI, Nuclear Medicine, Interventional Radiology to Ultrasound and X-ray.

Role Overview

We are seeking a Full-Time Medical Receptionist to work across our Albury clinics, delivering high standards of service to patients, referrers, and the community.

Main Responsibilities

  • Responding to calls as the friendly, professional voice that patients and referrers hear.
  • Scheduling appointments using our state-of-the-art RIS system - Visage.
  • Managing appointments efficiently to keep things running smoothly.
  • Actioning patient referrals from multi-disciplinary teams.
  • Communicating clearly with patients on preparation, costing estimates, and other requirements.

Why Work With Us

We offer a strong team culture that values teamwork, community, and inclusivity. Our regional location provides an excellent work-life balance. You will benefit from comprehensive training and be part of an experienced team willing to share their knowledge.

Your Benefits

  • A supportive team environment.
  • Full-time employment with Monday to Friday working hours.
  • Comprehensive training program to equip you with skills and knowledge.
  • Uniforms provided.
  • Recognition programs and awards.
  • Career development opportunities.
  • Employee benefits, including paid parental leave and assistance programs.

Requirements

To succeed in this role, you will need:

  • Customer-facing experience.
  • Advanced computer and keyboard skills.
  • Ability to learn medical imaging terminology.
  • Service excellence skills.
  • People skills, including care, compassion, and empathy.
  • Problem-solving and analytical skills.
  • Positive attitude and ability to build rapport with patients, staff, and professionals.

What We Offer

The estimated salary for this position is around $60,000-$80,000 per annum, depending on experience. If you are looking for a challenging and rewarding role in a supportive team environment, please apply via our candidate portal.



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