
Senior Retail Store Manager
1 week ago
Create a warm and welcoming environment for customers, exceeding their service expectations to deliver an exceptional shopping experience.
About the Role
As a Store Manager, your primary focus is on creating a customer-centric store atmosphere. This involves ensuring a positive and friendly interaction with every customer, thereby increasing customer satisfaction and loyalty.
Key Responsibilities:
- Deliver outstanding customer service by maintaining a high level of product knowledge and displaying enthusiasm for our products.
- Lead by example and set a strong standard for customer service among team members.
- Maintain a clean and well-organized store appearance at all times, adhering to company merchandising standards.
- Implement effective sales strategies to meet or exceed monthly sales targets.
- Develop and maintain relationships with key suppliers to drive sales growth and improve profitability.
Attributes Required:
- Prior experience in retail management, preferably in a fast-paced environment.
- Strong leadership skills, including the ability to motivate and train team members.
- Excellent communication and interpersonal skills, with the capacity to effectively engage with customers, colleagues, and external partners.
- Ability to work under pressure while maintaining composure and professionalism in a busy store environment.
- Previous experience with stock handling, replenishment, and merchandising would be highly beneficial.
What We Offer:
- Further career opportunities across the nation.
- Incentive scheme to reward outstanding performance.
- Professional development and training programs to enhance your skills and knowledge.
- Free shoes on commencement.
- Employee referral program to encourage team members to share their experience with others.
Join Our Team:
Are you passionate about delivering exceptional customer experiences? Do you possess strong leadership skills and the ability to inspire others? If so, we want to hear from you
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