Digital Solutions Consultant

4 days ago


Sydney, New South Wales, Australia WalkMe Full time
About WalkMe

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming digital world.

Our platform provides guidance, engagement, insights, and seamless automation to help employees work more efficiently, executives gain better visibility into digital usage, and organizations maximize the value of their digital assets to drive digital transformation.

Your Role
  • You will provide subject-matter expertise on WalkMe's Digital Adoption Platform to support sales opportunities.
  • You will drive technical relationships with all stakeholders and work closely with the sales team throughout the sales process.
Responsibilities
  • Provide advice and technical guidance to WalkMe's Sales teams and key business partners.
  • Create and deliver innovative solution demonstrations for prospects, customers, and partners, on-site and remotely.
  • Install, configure, and troubleshoot solutions and conduct Demos/Workshops/Custom Proof of Concept (POCs).
  • Whiteboard business concepts and technical architectures.
  • Demonstrate WalkMe's Solution in terms of both business value and technical aspects.
  • Contribute field knowledge and feedback aimed at directing future product requirements and enhancements.
  • Collaborate closely with your internal network and the customer to obtain a deep understanding of the customer's technology needs or offerings.
  • Architect a solution to meet their needs and understand and act as a valued resource early and often within the customer's decision-making process.
  • Deliver value pitches to business users at the C-Level as well as leading deep dive technical discussions with IT.
  • Provide excellent technical specification and requirement documentation to support the proposed solution.
  • Presentation of business and technical messaging.
  • Working in a team, sharing knowledge as well as working independently.
  • Travel may be required.


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