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Customer Service Agent

1 month ago

Alice Springs, Northern Territory, Australia Coles Full time

About Coles Supermarkets

Coles Supermarkets is a leading retailer in Australia, operating over 800 supermarkets across the country. We're committed to providing great customer experiences and creating a workplace that's safe, respectful, and inclusive.

About the Role

As a Customer Service Agent (CSA), you'll play a vital role in delivering customer orders to our customers' homes. You'll safely navigate your local neighbourhoods, ensuring timely and efficient delivery of groceries. Your responsibilities will include picking and packing orders to the highest standard, ready for delivery.

About You and Your Skills

  • A commitment to providing great customer experiences by working with enthusiasm, energy, and pace
  • An Unrestricted Australian Drivers Licence and a safe driving record (you'll need to consent to undergo both a police history check and driving history check)
  • The confidence to safely drive and navigate through busy streets, suburban roads, and/or regional areas
  • To be active – as well as driving, you'll be on your feet, lifting and carrying groceries from the van to your delivery points (there could be stairs)
  • Availability to work flexible hours across our store trading days, including early mornings, evenings, and weekends (generally shifts run from 5am-1pm and 1pm-11pm)

We're committed to creating a workplace that's safe and respectful for our team. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details, visit the 'Our Recruitment Process' section of our careers site or email inclusionrecruitment@coles.com.au