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Chief Client Officer

2 months ago

Brisbane, Queensland, Australia Aon Full time
{"title": "Chief Client Officer", "description": "Accelerate Growth with Aon

We are seeking a Chief Client Officer to drive strategic growth within our HIAIS business. As a key member of our Leadership Team, you will play a lead role in developing and implementing improvements for clients and colleagues in our servicing model for SME and Large clients.

Key Responsibilities:

  • Develop and implement strategic initiatives in Product/Cross-sell/Retention areas
  • Improve risk and product capability for SME and Large clients
  • Provide innovative and proactive approach to product offerings, coverage, and delivery channels
  • Identify N2E opportunities in the housing industry and create and execute campaigns
  • Review current process for retention, review, and benchmark against best practice
  • Ensure seamless transition to online Renewals and contribute to improved retention rates
  • Identify thought leadership opportunities and webinars on an industry-wide basis
  • Strategic involvement in new business opportunities and placement of large, complex accounts

Requirements:

  • Proven experience in a role similar in the insurance industry
  • Strong client service focus and attention to detail
  • Strong communication skills and ability to engage and influence executive stakeholders
  • Technical understanding of general insurance and ability to make sound business decisions

About Aon:

Aon is a global leader in risk management and insurance brokerage. We are committed to creating a diverse and inclusive workplace where all colleagues feel empowered to be their authentic selves. We offer a comprehensive benefits package, flexible working arrangements, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from all qualified candidates. If you are passionate about driving strategic growth and improving client service, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}