Basketball Merchandise Associate

5 days ago


Melbourne, Victoria, Australia LIDS Full time

Job Overview

The Retail Sales Team at LIDS is responsible for delivering an exceptional customer experience, driving sales growth, and maintaining a visually appealing store environment.

About the Role

This position involves working in a fast-paced retail environment, interacting with customers to understand their needs, and providing expert advice on NBA merchandise. You will be required to maintain a high level of product knowledge, ensure accurate inventory management, and adhere to company policies and procedures.

Key Responsibilities

  • Sales Generation: Meet or exceed individual sales targets by providing excellent customer service, making product recommendations, and promoting loyalty programs.
  • Store Maintenance: Maintain a clean and organized store environment, including visual merchandising, signage, and inventory management.
  • Inventory Control: Process shipments, reset merchandise, and assist with accurate product counts.
  • Customer Service: Provide exceptional customer service, resolving issues promptly, and ensuring customer satisfaction.

Required Skills and Qualifications

  • Communication Skills: Strong interpersonal skills, ability to communicate verbally in a clear and professional manner.
  • Problem-Solving Skills: Ability to initiate completion of tasks or activities without necessary supervision.
  • Tech Savviness: Ability to operate a computer, as well as maneuver relative software programs.
  • Physical Demands: Ability to lift up to 20kg, climb a ladder, and work with hands overhead.
  • Availability: Flexible availability, including nights, weekends, and holidays.

What We Offer

We offer a competitive salary range of $60,000 - $80,000 per annum, based on location and experience. Our benefits package includes opportunities for career growth, professional development, and a fun and dynamic work environment.



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