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Customer Engagement Solutions Expert

1 week ago

Campbelltown City Council, Australia Digital Biz Solutions Full time

At Digital Biz Solutions, we're committed to creating an environment where every one of us has the opportunity to strive together for excellence. We believe that innovation and collaboration are key to delivering exceptional results and exceeding our clients' expectations.

Our Approach to Digital Transformation

We leverage our wealth of experience building various software to improve our clients' ability to respond to change and build tomorrow's digital business. With over 150 projects delivered for more than 100 clients, we can honestly say we leave our clients happy and wanting more.

We aim to unlock value and create platforms/products at scale that can evolve with business strategies using our innovative Rapid Application Development methodologies.

Key Skills and Qualifications
  • Advanced knowledge of core Customer Engagement components (Accounts, Contacts, Leads, Opportunities, Activities, Quotes, Orders, Invoices, etc.).
  • Extensive experience with D365 Sales features such as Lead and Opportunity Management, Sales Insights, and Product Catalog.
  • Proficiency in developing plugins using C# .NET, Custom APIs, and custom workflows.
  • Strong understanding of JavaScript, TypeScript, HTML5, and CSS for form scripting and UI customizations.
  • Familiarity with PCF (PowerApps Component Framework) for building custom controls.
  • Experience with Azure Integration Services (Logic Apps, Function Apps, Azure Service Bus).
  • Hands-on experience with Data Gateways, OData, Web APIs, and SOAP/RESTful services.