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Local Engagement Specialist

2 months ago

Mackay, Queensland, Australia Feros Care Full time

At Feros Care, our mission is to empower individuals to lead fulfilling lives, and this commitment extends to our dedicated team members.

We are proud to collaborate with the National Disability Insurance Agency (NDIA) to provide Local Area Coordination Services across various regions.

Position Overview:

As a Local Area Coordinator (LAC) at Feros Care, you will play a pivotal role in the NDIA's outreach within your community. Your primary focus will be to assist individuals with disabilities and their families in navigating the National Disability Insurance Scheme, fostering connections with diverse individuals.

If you seek a rewarding career where each day presents new challenges and opportunities, we invite you to consider this role.

Key Responsibilities:

  • Assist individuals with disabilities in creating personalized, goal-oriented plans that highlight their strengths and interests.
  • Guide and support individuals in enhancing their self-management and advocacy skills.
  • Provide essential information and assistance to individuals and families to access mainstream services and engage with the community.
  • Establish and nurture positive relationships within the community to connect participants with a variety of services.
  • Develop robust community partnerships that promote inclusivity and accessibility.

Qualifications and Skills:

  • A genuine passion for empowering individuals with disabilities.
  • Relevant qualifications in disability services, allied health, or community services, or significant personal experience in the field.
  • Proven track record of achieving and surpassing performance targets.
  • Exceptional communication, listening, and relationship-building abilities.
  • Ability to collaborate effectively with a diverse team, both in-person and remotely.
  • Proficient in IT, including CRM systems and Microsoft Office Suite.
  • A commitment to person-centered outcomes, confidentiality, and professional integrity.
  • Willingness to travel extensively to meet with individuals in their homes or community settings.
  • Alignment with Feros Care's values and the NDIA Participant Engagement Principles.

What We Offer:

  • Salary packaging options, including tax-free benefits.
  • Access to discounts on everyday purchases and wellness programs.
  • Comprehensive training and career development opportunities.
  • Private health insurance discounts.
  • Employee referral incentives.
  • Support through our Employee Assistance Program (EAP).
  • Paid parental leave for eligible staff.
  • All necessary technology and equipment provided.
  • A supportive management team focused on your well-being.

Our Culture:

As a not-for-profit organization, we are committed to giving back to those in need. We strive to create an inclusive environment that values the unique contributions of all individuals. We actively encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse individuals, and those with disabilities.

We prioritize the safety of our team members through comprehensive health and safety practices.

If you resonate with our values and vision, we look forward to your application. A detailed Position Description, including Selection Criteria, is available on our website. We encourage you to showcase your unique skills and experiences in your application.