Wholesale Operations Coordinator

7 days ago


Melbourne, Victoria, Australia The Talent Mill Full time
About the Role

As a Wholesale Operations Executive, you will play a crucial part in driving the success of our international wholesale channel. Reporting to the Wholesale Operations Manager, you will work closely with the sales team to ensure efficient shipping of orders to local and international wholesale partners.

Key Responsibilities:
  1. Pre-season launch preparation: Ensure all required details are updated in the order book and inform the sales team of any further information needed.
  2. Liaise with Accounts to understand the finance position for each account.
  3. Allocate warehouse stock to wholesale orders to ensure availability for shipping.
  4. Liaise with customers to arrange collection and agree on delivery.
  5. Support online customer queries alongside wholesale customers.
  6. Liaise with the warehouse to prioritize orders and maximize efficient shipment.
  7. React quickly to in-season orders collected by the sales team.
  8. Reconcile returns approved by the sales team and received into the warehouse.
  9. Support the preparation of rolling shipping forecasts based on available stock, finance issues, and specific knowledge of accounts.
  10. Attend and participate in weekly trading meetings to provide insight into shipping performance and forecast.
The Ideal Candidate

We are seeking an experienced Wholesale Operations professional with a strong logistics or administration background. You will have excellent organizational skills, be able to multitask, and maintain high standards in accuracy and attention to detail.

You will possess exceptional customer service capabilities, be a strong team player, and have excellent communication skills. Experience with international wholesale operations and logistics is essential, as well as proficiency in Excel and enterprise systems.

What We Offer

A competitive remuneration package, including salary, is offered for this full-time role based in Cremorne. You will also have opportunities for career progression, travel, and professional development within our dynamic team.



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