Customer Experience Manager

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

Role OverviewWe are seeking an experienced customer service professional to join our team as a Customer Engagement Associate.

Company OverviewAt Intrepid Travel, we're a team of passionate individuals dedicated to creating life-changing experiences for our customers. As a certified B Corp, we prioritize sustainability and social responsibility in everything we do.SalaryWe offer a highly competitive salary of $150,000 - $200,000 per annum, depending on experience, as well as a range...

About the RoleWe are seeking a skilled Technical Product Expert to join our Commercial-RTA-Customer Experience team. As a key member of our team, you will provide technical support to our Real Estate agency clients using our Real Time Agent product.As a Technical Product Expert, you will be responsible for delivering high-quality technical support to our...

Job SummaryWe're seeking an HR Business Partner to join our team in Melbourne, Australia. As a key member of our ANZ and Global People Team, you'll play a critical role in shaping and maintaining Intrepid's positive and engaging culture.In this full-time, permanent position, you'll work closely with managers to get the best from their teams, focusing on...

About UsThe Just Group is a leading Australian retail company with 7 brands, including Jacqui E. We've been making women feel beautiful since the 1950s.We're now looking for an experienced Sales and Customer Experience Manager to lead our Northland store in Preston.As a Sales and Customer Experience Manager, you will be responsible for driving sales and...

Country Road Group (CRG) is embarking on a transformative journey to position itself for growth, leveraging its scale, capabilities, and culture as a House of Brands. The company is investing in new and existing capabilities and has multiple exciting opportunities available.The Customer Experience Strategist – Customer plays a critical role in supporting...

Job TitleCustomer Sales and Service LeadJob DescriptionTelstra is seeking a talented Customer Sales and Service Lead to join our team. As a key player in our First Nations Connect Hotline team, you will play a vital role in delivering exceptional customer service to our First Nations and remote customers.You will be responsible for leading, motivating, and...

About the Role: As a Concession Manager at Country Road Group, you will be responsible for driving customer experience and financial targets in our concession stores. This role will empower you to create a warm and genuine customer service experience, focusing on delivering key performance indicators and commercial acumen.Key Responsibilities: Drive a...

About Correct Accident Repairs North MelbourneWe are a dynamic and customer-focused body shop located in the heart of North Melbourne, with easy access to public transport options and ample parking. Our team of 14 enjoys a collaborative and inclusive work environment, led by an approachable manager, with modern equipment and facilities.Our company culture is...

At The Just Group, we are committed to providing an exceptional customer experience across all our brands, including Jacqui E. We currently have an exciting opportunity for a motivated and fashion-savvy Sales Assistant to join our team at our Jacqui E South Wharf store. About the Role: As a Sales Assistant, you will be the face of our brand, responsible...

About the RoleWe're seeking a Customer Operations Manager to join our team and drive exceptional customer experiences within the machinery manufacturing industry. As the Customer Operations Manager, you will take charge of analysing and optimising the Order-to-Cash (OTC) process, ensuring smooth operations that keep our customers happy and our business...

We are seeking an experienced Customer Relations Specialist to join our team. This is a permanent full-time position based in Melbourne, offering flexible working between home and office.About the roleAs a Customer Relations Specialist, you will be responsible for delivering exceptional customer service, building and maintaining relationships with customers...

About Jacqui EJacqui E is a leading Australian fashion retailer with stores across Australia and New Zealand.Job DescriptionWe are seeking a highly motivated Casual Sales Assistant to join our team at Jacqui E Northland. As a Sales Assistant, you will play a key role in providing an exceptional customer experience and driving sales growth.Duties and...

About the Role:At ClickView, we are seeking a Customer Success Manager to join our team. As a Customer Success Manager, you will play a vital role in delivering a rewarding customer experience. Your primary objective will be to ensure that our customers achieve their goals and objectives through the effective use of our video learning platform.Key...

About the RoleWe are seeking an experienced Customer Experience Manager to lead our customer service team in delivering exceptional experiences. With over 18 years of market presence and international expansion plans, this is a fantastic opportunity to step into a leadership role within a rapidly growing business.Key ResponsibilitiesLead a high-performing...

Role OverviewA permanent, full-time role as a Customer Experience Manager has become available at Scentre Group, our 42 Westfield destinations across Australia and New Zealand.Key ResponsibilitiesLead, coach and develop teams to deliver amazing customer experiences daily in Valet Parking and the Suite services.Ensure customer service levels are maintained at...

About the OpportunitySMAART Recruitment is seeking a Customer Service Team Leader to join their dynamic team in South Melbourne. This is an exciting opportunity to step into a leadership role within a business that values positivity, growth, and high performance.As a Customer Service Team Leader, you will be responsible for leading a small, energetic team to...

Transform Energy in Australia with Alinta EnergyWe're a leading energy retailer, powering the country's growth and sustainability. Join us as a Customer Advocate and be part of our mission to deliver exceptional customer experiences.About the RoleThis is a full-time permanent position that requires effective communication, conflict resolution, and complaint...

Responsibilities:Deliver exceptional customer experiences in line with Central and ANZ Service Level Agreements.Represent INEOS by ensuring the quality and content of all customer communications meet brand standards.Proactively resolve customer enquiries and serve as a liaison between the UK contact centre team and internal departments.Effectively manage...