Customer Service Representative

3 weeks ago


Gepps Cross, South Australia Stratco Full time
About the Role

We are seeking a motivated and customer-focused individual to join our Gepps Cross Retail Customer Service Centre team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling telephone inquiries, and keying orders.

The successful applicant will have previous experience in customer service or internal sales, excellent data entry skills, and a strong customer focus with an eye for detail. They will also be able to work in a fast-paced sales environment and have flexibility to work alternate weekends.

We welcome applicants looking for either Full Time or Permanent Part-Time hours to apply.

Key Responsibilities
  • Provide exceptional customer service via telephone and in-person
  • Key orders and process customer transactions
  • Liaise with manufacturing, retail, and despatch teams
  • Regular communication and interaction with store managers
What We Offer

As a valued member of our team, you will have access to a range of benefits, including:

  • Health & Wellbeing Initiatives
  • Traineeship & Apprentice Program
  • Career Development Opportunities
  • Paid Parental Leave
  • Employee Referral Incentive
  • Stratco Team Member Discount Card
  • Private Health Corporate Discount
  • Flu Vaccinations
  • Employee Assistance Programme
About Stratco

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

Our philosophy is centered around providing fulfilling and rewarding careers, empowering our team to grow, and encouraging them to contribute and thrive. We take every measure to ensure our team members 'Return Home Safe'.



  • Gepps Cross, South Australia Stratco Full time

    About the RoleWe are seeking a motivated professional to join our Gepps Cross Retail Customer Service Centre team as a Customer Service Representative.Your key responsibilities will include:Providing exceptional customer service via telephone and in-personKeying of orders and liaising with manufacturing, retail, and despatch teamsRegular communication and...


  • Gepps Cross, South Australia Stratco Full time

    Stratco's Gepps Cross Home Improvement Store is seeking a skilled Customer Service Representative to join their team. The ideal candidate will be responsible for ensuring customers receive efficient and effective service while picking up their purchased products.This is a full-time opportunity working day shift (including some weekends). The successful...


  • Gepps Cross, South Australia Stratco Full time

    Job Title: Customer Service CoordinatorWe are seeking a highly motivated and experienced Customer Service Coordinator to join our team at Stratco's Gepps Cross Home Improvement Store.About the Role:Provide exceptional customer service, ensuring that customers are serviced efficiently and effectively.Resolve customer concerns and issues in a professional and...


  • Gepps Cross, South Australia Stratco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our Gepps Cross Retail Customer Service Centre team. As a team member, you will be responsible for providing exceptional customer service, handling telephone inquiries, and keying orders.Key ResponsibilitiesProvide exceptional customer service and sales supportKey orders and...


  • Gepps Cross, South Australia Stratco Full time

    Stratco is a leading Australian innovator, manufacturer, and marketer of quality building and home renovation solutions. We are seeking a motivated professional to join our Gepps Cross Retail Customer Service Centre team.About the RoleAs a team member of our Gepps Cross Retail Customer Service Centre, your role will include:Providing exceptional customer...


  • Gepps Cross, South Australia Stratco Full time

    Job Title: Customer Service CoordinatorWe are seeking a highly motivated and professional Customer Service Coordinator to join our team at Stratco's Gepps Cross Home Improvement Store.About the RoleThis is a full-time opportunity working day shift (including some weekends) where you will be responsible for ensuring that customers are serviced efficiently and...


  • Gepps Cross, South Australia Beacon Lighting Full time

    At Beacon Lighting, we are seeking a professional and enthusiastic individual to join our Gepps Cross store team as a Casual Customer Service and Sales Assistant.The ideal candidate will possess strong communication skills, be able to genuinely connect with customers and have a keen eye for detail. Previous experience in a customer service environment is...


  • Gepps Cross, South Australia Stratco Full time

    The OpportunityStratco's Gepps Cross Home Improvement Store is seeking a motivated and professional customer service team member to ensure customers are serviced efficiently and effectively while picking up their purchased products. The ideal candidate will be able to work in a fast-paced environment, possess good communication skills, and be able to resolve...


  • Gepps Cross, South Australia Stratco Full time

    About the RoleWe are seeking a motivated and professional Customer Service Team Member to join our team at Stratco's Gepps Cross Home Improvement Store.The successful candidate will be responsible for ensuring that customers are serviced efficiently and effectively, while picking up their purchased products.This is a full-time opportunity working day shift...


  • Gepps Cross, South Australia Stratco Full time

    About the RoleWe are seeking a motivated and professional Customer Service Team Member to join our team at Stratco's Gepps Cross Home Improvement Store.The successful candidate will be responsible for ensuring that customers are serviced efficiently and effectively, while picking up their purchased products.This is a full-time opportunity working day shift...


  • Gepps Cross, South Australia Stratco Full time

    About the RoleWe are seeking a motivated and professional Customer Service Team Member to join our team at Stratco's Gepps Cross Home Improvement Store.The successful candidate will be responsible for ensuring that customers are serviced efficiently and effectively, while picking up their purchased products.This is a full-time opportunity working day shift...


  • Gepps Cross, South Australia Stratco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Gepps Cross Retail Customer Service Centre (CSC) team.As a key member of our team, you will be responsible for providing exceptional customer service, handling telephone calls, and providing sales support.Key responsibilities will include:Telephone customer service...


  • Gepps Cross, South Australia Beacon Lighting Full time

    About the RoleWe are seeking a skilled Customer Service and Sales Assistant to join our team at our Gepps Cross store. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting and expanding our Trade Loyalty Program, and assisting customers in making informed purchasing decisions.Key...


  • Gepps Cross, South Australia Beacon Lighting Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team at Beacon Lighting's Gepps Cross store.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to assist customers in making informed...


  • Gepps Cross, South Australia Beacon Lighting Full time

    About the RoleWe are seeking a skilled and enthusiastic Sales and Customer Service Team Member to join our team at Beacon Lighting.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to assist customers in making informed...


  • Gepps Cross, South Australia Stratco Full time

    About the RoleWe are seeking a skilled Trade Sales Representative to join our team at Stratco. As a Trade Sales Representative, you will be responsible for developing and maintaining relationships with existing customers, identifying new business opportunities, and providing exceptional customer service.Key ResponsibilitiesDevelop and implement sales...


  • Gepps Cross, South Australia Stratco Full time

    Job DescriptionJob Title: Trade Sales RepresentativeJob Summary: We are seeking a highly motivated and experienced Trade Sales Representative to join our team. As a Trade Sales Representative, you will be responsible for building and maintaining relationships with existing customers, identifying new business opportunities, and driving sales growth.Key...


  • Gepps Cross, South Australia Stratco Full time

    Job Opportunity: We are seeking a skilled Trade Sales Representative to join our team at Stratco. As a Trade Sales Representative, you will be responsible for building and maintaining relationships with existing customers, identifying new sales opportunities, and providing exceptional customer service.Key Responsibilities:Develop and implement sales...


  • Gepps Cross, South Australia Stratco Full time

    THE OPPORTUNITYAn exciting opportunity has become available for a Trade Sales Representative with an existing customer base. This position involves working as part of our collaborative Trade Sales team - reporting to the Trade Sales Manager, you will be well supported with an extensive internal support teams across Internal Sales.RESPONSIBILITIESAbility to...


  • Gepps Cross, South Australia Frontline Construction Australia Full time

    About the RoleWe are seeking a highly skilled and technical-minded individual to join our team as an Internal Sales Representative. As the face of our company, you will be responsible for generating job repair reports, quoting, and providing exceptional customer service to our existing business clients and walk-in customers.Key Responsibilities:Compiling...