Club Membership Experience Specialist

4 days ago


Melbourne, Victoria, Australia Everi Pty Full time
Our Team

Our team is dedicated to delivering exceptional customer experiences and driving membership growth at Everi Pty. We are a collaborative and supportive team, with a strong focus on operational excellence and customer satisfaction.

We are seeking a talented Club Membership Experience Specialist to join our team, who will be responsible for developing and executing sales strategies, managing customer interactions, and providing exceptional customer service. The ideal candidate will have experience working in a membership or sales environment, with a strong focus on building and maintaining relationships with existing and prospective customers.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a team-based environment. You will also require a high level of organisational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.



  • Melbourne, Victoria, Australia City of Monash Full time

    Job SummaryWe are seeking a skilled Sales and Marketing Specialist to join our team at Active Monash Leisure Centres. As a Membership Consultant, you will be responsible for selling club memberships, implementing sales and marketing strategies, and providing excellent customer service.Key Duties:Sell club memberships, promoting the benefits and features of...


  • Melbourne, Victoria, Australia Victoria Racing Club Full time

    Job DescriptionWe are seeking an experienced Membership and Customer Experience Coordinator to join our team at Victoria Racing Club.Company OverviewVictoria Racing Club is a world leader in racing and event entertainment, providing an unrivalled experience for our customers. We believe this doesn't stop with the experience we provide for our customers; the...


  • Melbourne, Victoria, Australia Fitness & Lifestyle Group Full time

    The OpportunityWe are seeking a highly motivated and enthusiastic Member Support Consultant (MSC) to join our team at our Ringwood club.As an MSC, you will be the first point of contact for prospective members and play a key role in building and maintaining a thriving Goodlife Health Club membership base.You will inspire individuals to begin their wellness...


  • Melbourne, Victoria, Australia Fitness & Lifestyle Group Full time

    Sales and Retention RoleAs a Member Support Consultant at our South Melbourne club, you will play an essential role in building and maintaining a thriving membership base. Your primary goal is to achieve membership growth through proactive sales activities and retain existing members by providing exceptional service.


  • Melbourne, Victoria, Australia Melbourne Football Club Full time

    About UsThe Melbourne Football Club is a leader in Australian Rules football, with a legacy spanning over 165 years. As the pioneers of the AFL, we take pride in our history, values, and commitment to excellence.We're looking for a skilled Ticketing and Membership Officer to join our Membership Department. This role requires exceptional customer service...


  • Melbourne, Victoria, Australia Jetstar Airways Full time

    ResponsibilitiesThe Digital Marketing Specialist – Club Jetstar is responsible for developing and executing digital marketing strategies to drive membership growth and engagement.The successful candidate will have a proven track record of delivering results-driven marketing campaigns, with a strong understanding of market trends and customer behavior.Key...


  • Melbourne, Victoria, Australia Victoria Racing Club Full time

    Job RoleThe Membership and Ticketing Operations Officer will play a critical role in delivering operational excellence to all members, customers and stakeholders through Membership, Ticketing and Customer Services.Key AccountabilitiesDeliver a consistent and high level of service to all members, customers and stakeholders.Fulfil membership sales and customer...


  • Melbourne, Victoria, Australia Victoria Racing Club Full time

    BenefitsAs a valued member of our team, you will have the opportunity to work in a great team, be part of our iconic racing club and 'The race that Stops the Nation'. You will also be joining a company that wants to develop your career, offering health and wellbeing programs including EAP, and working in beautiful surroundings at Flemington racecourse.Job...


  • Melbourne, Victoria, Australia Royal Automobile Club of Victoria Full time

    Company OverviewRoyal Automobile Club of Victoria (RACV) is a leading Australian membership organisation that provides a range of services to its over 2 million members. The club has a strong presence in the community and is committed to delivering exceptional service to its members.


  • Melbourne, Victoria, Australia Victoria Racing Club Full time

    About UsVictoria Racing Club is a world leader in racing and event entertainment, providing an unrivalled experience for our customers. We pride ourselves on our values of Innovation, Collaboration, Excellence and Integrity, which guide the decisions we make and the way we interact with each other.Job SummaryWe are seeking an experienced Customer Service and...


  • Melbourne, Victoria, Australia Victoria Racing Club Full time

    We're seeking an experienced leader to fill the role of Membership and Customer Sales and Service Lead at Victoria Racing Club. As a key member of our leadership team, you'll play a vital role in driving our business forward and delivering exceptional results.The successful candidate will have a proven track record of achieving sales targets, developing...


  • Melbourne, Victoria, Australia Melbourne Football Club Full time

    Supporter Groups and Community EngagementThe Melbourne Football Club is committed to building strong relationships with our supporter groups and the broader community. As the Club's Supporter Group Coordinator, you will play a key role in delivering exceptional customer service to our corporate members and stakeholders.In this role, you will:Deliver...


  • Melbourne, Victoria, Australia City of Monash Full time

    Job DescriptionThe Membership Sales Professional will provide a professional sales focus for prospective club members, implementing sales and marketing strategies to drive growth and success of the Recreation Centres. The role is integral to the continued growth and development of our Active Monash Leisure Centres.Key Responsibilities:Act as a frontline...


  • Melbourne, Victoria, Australia Melbourne Football Club Full time

    About the Melbourne Football ClubThe Melbourne Football Club is a leading sports organisation with a rich history and a strong reputation for excellence. Our mission is to deliver exceptional experiences for our members, partners, and stakeholders, while promoting the values of trust, respect, unity, and excellence.About the RoleThis is an exciting...


  • Melbourne, Victoria, Australia Tennis Australia Full time

    Key ResponsibilitiesThe successful candidate will be responsible for:S upporting administration and maintenance of ClubSpark platforms for each clubI ncreasing the productivity and capability of local volunteer-run tennis clubsD eveloping and implementing customised marketing strategies for individual clubsA dministering and maintaining Tennis Australia...


  • Melbourne, Victoria, Australia Fitness & Lifestyle Group Full time

    Are you passionate about helping others achieve their fitness goals? Do you have excellent communication skills and a desire to work in a fast-paced environment?About the RoleWe are seeking a Customer Experience Specialist to join our team at our Waverley Park club. As a key member of our team, you will be responsible for delivering exceptional customer...


  • Melbourne, Victoria, Australia Jetstar Airways Full time

    Job DescriptionThe Digital Marketing Specialist – Club Jetstar is a key role within our marketing team, responsible for developing and implementing digital marketing strategies to acquire new members and retain existing ones.The successful candidate will have 2+ years' experience in marketing automation platforms such as Braze, Salesforce Marketing Cloud,...


  • Melbourne, Victoria, Australia Victoria Racing Club Full time

    Hospitality and Event Services ManagerThe Victoria Racing Club is seeking a highly skilled Hospitality and Event Services Manager to oversee all aspects of customer hospitality and event services.This role involves managing guest experiences, ensuring high-quality service on event days, and managing all logistics to create memorable and seamless experiences...


  • Melbourne, Victoria, Australia Melbourne Football Club Full time

    About the ClubThe Melbourne Football Club is a pioneering institution in Australian Rules football, with a rich history dating back to 165 years. As the inaugural VFA/VFL/AFL Club, we have earned the distinction of being the oldest professional sporting club in the world. Our legacy has shaped our vision for the future, built on the foundations of our...


  • Melbourne, Victoria, Australia Australian Financial Complaints Authority Full time

    Head of Membership Services and Customer Experience Make a real impact at AFCA.Where fairness drives every decision.Help us deliver world-class, independent complaints resolution for Australians.As a not-for-profit and progressive financial ombudsman, we're championing positive change.Achieving our purpose takes progressive thinking, accountability and...