Sales Support Specialist

4 weeks ago

Melbourne, Victoria, Australia Stockland Full time

We are seeking a highly skilled Sales Support Specialist to join our team in Nar Nar Goon North, southeast of Melbourne CBD.

About the Role

This is a full-time, permanent position, working 5 days a week (including weekends), with allocated days off during the week. In addition to a competitive salary package, you will have the opportunity to earn commission and bonus.

Responsibilities
  • Respond to sales and after-sales enquiries, providing guidance and support.
  • Contribute to sales activities, including pre-qualification and follow-up, meet and greet assistance with qualification.
  • Assist in maintaining appropriate systems, procedures, and controls.
  • Provide a welcoming and helpful interface between the team and key internal and external stakeholders.
  • Contribute to the delivery of agreed enquiry conversion rate from enquiry to deposit to settle per project(s).
  • Maintain and update sales systems and processes to maximise enquiry conversion and minimise cancellations of deposits for the Region.
About You
  • A strong face-to-face customer service background working in a sales support or administrative role, open to industry experience, preferably within the property industry.
  • Eager to learn, grow, and develop with a career in sales.
  • Experience in delivering high-quality administrative tasks and activities, and technology savvy.
  • Strong ability to multi-task, manage your time effectively, well organised, and demonstrate initiative.
  • Ability to engage and build rapport easily with diverse range of stakeholders.
  • Motivated to work independently or as part of a team.
  • You will require to have your own reliable transport and a full driver's license.
Benefits

We offer competitive remuneration and benefits, including free access to lifestyle, health, wellbeing, and financial services products. Our employees enjoy over 80% informal or formal flexible work arrangements.

We strive to deliver outcomes that benefit the community at large and encourage collaboration and inclusivity within our teams. We are committed to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds, and we want our teams to reflect this.

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